Delivery
We roast and dispatch on Tuesdays and Thursdays. Order by 5pm Monday for Tuesday dispatch, or by 5pm Wednesday for Thursday dispatch. Everything ships next-day with DPD, so your order arrives on Wednesday or Friday.
Orders of £40 or more ship free. Otherwise delivery is £5. Subscribers always get free delivery.
Trade accounts
Delivery is £6 on orders under £150, £8 from £150 to £239.99, and free from £240. The minimum order is £100.
Returns
We will accept returns of any brewing equipment or faulty goods within 14 days of the delivery of your item. Please return the item(s) unused in its original packaging to Jaunty Goat Coffee, Unit 46, Evans Business Centre, Minerva Avenue, Chester, CH1 4QL.
As a consumable we will only be able to replace or refund coffee if it is faulty or damaged in transit. Please contact us prior to sending a return for assistance.
Contact us
If you have any queries regarding your order, or there are any issues regarding your delivery, please get in touch with us by emailing [email protected].